Understanding what sits below: when another’s behaviour hits a nerve

Understanding what sits below: when another's behaviour hits a nerve One of the most challenging parts of interpersonal dynamics is recognising how and why certain interactions with others can bring about a strong and uncomfortable response for us. Our reactions to other people’s behaviour, body language, communication style, personality and approach to work and tasks, […]

Calming the chaos of conflict: how a framework can help

Calming the chaos of conflict: how a framework can help   Conflict can feel unpredictable and overwhelming. One of the most common challenges I see when working with people in conflict is their frustration at the lack of control or certainty over the other person’s actions, responses, and the situation itself. As humans, we crave […]

Transforming Conflict in Schools with the PARC Program

Transforming Conflict in Schools with the PARC Program   As dynamic, living and evolving communities, schools are fertile ground for conflict. In fact, many of the qualities that make for an enriched school environment—such as differences in personality, perspectives, backgrounds, cultures and lived experiences—can also give rise to conflict. Whether it involves teachers, students, parents, […]

Reframe of your relationship with conflict this year

Reframe of your relationship with conflict this year The start of a new year is a great opportunity to reflect on our professional relationships and the ways we navigate challenges in the workplace, in particular conflict with colleagues.  Conflict is a natural part of the human experience and it is likely that most of us […]

Using mediation as a positive process to deal with conflict in schools

Using mediation as a positive process to deal with conflict in schools   School can be a tough and unforgiving environment. For students, teachers, parents and school administrators, conflict is a fact of daily school life. What has the potential to make a world of difference, especially to the most at risk of these groups […]